AI Automation
HealthFirst Medical Group
NovaMind AI Platform
We built an intelligent patient triage system that revolutionized how HealthFirst Medical Group handles patient intake and initial consultations.
60%
Reduction in patient wait times
45%
Increase in appointment efficiency
98.5%
Patient satisfaction rate
30%
Reduction in staff workload
The Challenge
HealthFirst was struggling with long patient wait times, overworked staff, and inconsistent triage decisions. Their traditional system couldn't scale with growing patient volumes, leading to frustrated patients and burned-out healthcare workers.
Our Solution
We developed NovaMind, an AI-powered platform that handles initial patient consultations through natural language processing. The system collects symptoms, medical history, and urgency indicators, then intelligently routes patients to the appropriate care level.
Technologies Used
“NovaMind transformed our patient experience. We're now able to see more patients with better outcomes, and our staff finally has time to focus on what matters most - patient care.”
Dr. Sarah Chen
Chief Medical Officer, HealthFirst Medical Group
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