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AI Automation

HealthFirst Medical Group

NovaMind AI Platform

We built an intelligent patient triage system that revolutionized how HealthFirst Medical Group handles patient intake and initial consultations.

8 months
6 engineers
2024

60%

Reduction in patient wait times

45%

Increase in appointment efficiency

98.5%

Patient satisfaction rate

30%

Reduction in staff workload

The Challenge

HealthFirst was struggling with long patient wait times, overworked staff, and inconsistent triage decisions. Their traditional system couldn't scale with growing patient volumes, leading to frustrated patients and burned-out healthcare workers.

Our Solution

We developed NovaMind, an AI-powered platform that handles initial patient consultations through natural language processing. The system collects symptoms, medical history, and urgency indicators, then intelligently routes patients to the appropriate care level.

Natural language patient intake system
AI-powered symptom analysis and triage
Integration with existing EHR systems
Real-time appointment scheduling
Automated follow-up reminders
Multi-language support for diverse patient populations

Technologies Used

PythonTensorFlowReactNode.jsPostgreSQLAWS

NovaMind transformed our patient experience. We're now able to see more patients with better outcomes, and our staff finally has time to focus on what matters most - patient care.

Dr. Sarah Chen

Chief Medical Officer, HealthFirst Medical Group

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